| // Copyright 2023 Google LLC |
| // |
| // Licensed under the Apache License, Version 2.0 (the "License"); |
| // you may not use this file except in compliance with the License. |
| // You may obtain a copy of the License at |
| // |
| // http://www.apache.org/licenses/LICENSE-2.0 |
| // |
| // Unless required by applicable law or agreed to in writing, software |
| // distributed under the License is distributed on an "AS IS" BASIS, |
| // WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. |
| // See the License for the specific language governing permissions and |
| // limitations under the License. |
| |
| // Code generated by protoc-gen-go. DO NOT EDIT. |
| // versions: |
| // protoc-gen-go v1.33.0 |
| // protoc v4.25.3 |
| // source: google/cloud/support/v2/escalation.proto |
| |
| package supportpb |
| |
| import ( |
| reflect "reflect" |
| sync "sync" |
| |
| _ "google.golang.org/genproto/googleapis/api/annotations" |
| protoreflect "google.golang.org/protobuf/reflect/protoreflect" |
| protoimpl "google.golang.org/protobuf/runtime/protoimpl" |
| ) |
| |
| const ( |
| // Verify that this generated code is sufficiently up-to-date. |
| _ = protoimpl.EnforceVersion(20 - protoimpl.MinVersion) |
| // Verify that runtime/protoimpl is sufficiently up-to-date. |
| _ = protoimpl.EnforceVersion(protoimpl.MaxVersion - 20) |
| ) |
| |
| // An enum detailing the possible reasons a case may be escalated. |
| type Escalation_Reason int32 |
| |
| const ( |
| // The escalation reason is in an unknown state or has not been specified. |
| Escalation_REASON_UNSPECIFIED Escalation_Reason = 0 |
| // The case is taking too long to resolve. |
| Escalation_RESOLUTION_TIME Escalation_Reason = 1 |
| // The support agent does not have the expertise required to successfully |
| // resolve the issue. |
| Escalation_TECHNICAL_EXPERTISE Escalation_Reason = 2 |
| // The issue is having a significant business impact. |
| Escalation_BUSINESS_IMPACT Escalation_Reason = 3 |
| ) |
| |
| // Enum value maps for Escalation_Reason. |
| var ( |
| Escalation_Reason_name = map[int32]string{ |
| 0: "REASON_UNSPECIFIED", |
| 1: "RESOLUTION_TIME", |
| 2: "TECHNICAL_EXPERTISE", |
| 3: "BUSINESS_IMPACT", |
| } |
| Escalation_Reason_value = map[string]int32{ |
| "REASON_UNSPECIFIED": 0, |
| "RESOLUTION_TIME": 1, |
| "TECHNICAL_EXPERTISE": 2, |
| "BUSINESS_IMPACT": 3, |
| } |
| ) |
| |
| func (x Escalation_Reason) Enum() *Escalation_Reason { |
| p := new(Escalation_Reason) |
| *p = x |
| return p |
| } |
| |
| func (x Escalation_Reason) String() string { |
| return protoimpl.X.EnumStringOf(x.Descriptor(), protoreflect.EnumNumber(x)) |
| } |
| |
| func (Escalation_Reason) Descriptor() protoreflect.EnumDescriptor { |
| return file_google_cloud_support_v2_escalation_proto_enumTypes[0].Descriptor() |
| } |
| |
| func (Escalation_Reason) Type() protoreflect.EnumType { |
| return &file_google_cloud_support_v2_escalation_proto_enumTypes[0] |
| } |
| |
| func (x Escalation_Reason) Number() protoreflect.EnumNumber { |
| return protoreflect.EnumNumber(x) |
| } |
| |
| // Deprecated: Use Escalation_Reason.Descriptor instead. |
| func (Escalation_Reason) EnumDescriptor() ([]byte, []int) { |
| return file_google_cloud_support_v2_escalation_proto_rawDescGZIP(), []int{0, 0} |
| } |
| |
| // An escalation of a support case. |
| type Escalation struct { |
| state protoimpl.MessageState |
| sizeCache protoimpl.SizeCache |
| unknownFields protoimpl.UnknownFields |
| |
| // Required. The reason why the Case is being escalated. |
| Reason Escalation_Reason `protobuf:"varint,4,opt,name=reason,proto3,enum=google.cloud.support.v2.Escalation_Reason" json:"reason,omitempty"` |
| // Required. A free text description to accompany the `reason` field above. |
| // Provides additional context on why the case is being escalated. |
| Justification string `protobuf:"bytes,5,opt,name=justification,proto3" json:"justification,omitempty"` |
| } |
| |
| func (x *Escalation) Reset() { |
| *x = Escalation{} |
| if protoimpl.UnsafeEnabled { |
| mi := &file_google_cloud_support_v2_escalation_proto_msgTypes[0] |
| ms := protoimpl.X.MessageStateOf(protoimpl.Pointer(x)) |
| ms.StoreMessageInfo(mi) |
| } |
| } |
| |
| func (x *Escalation) String() string { |
| return protoimpl.X.MessageStringOf(x) |
| } |
| |
| func (*Escalation) ProtoMessage() {} |
| |
| func (x *Escalation) ProtoReflect() protoreflect.Message { |
| mi := &file_google_cloud_support_v2_escalation_proto_msgTypes[0] |
| if protoimpl.UnsafeEnabled && x != nil { |
| ms := protoimpl.X.MessageStateOf(protoimpl.Pointer(x)) |
| if ms.LoadMessageInfo() == nil { |
| ms.StoreMessageInfo(mi) |
| } |
| return ms |
| } |
| return mi.MessageOf(x) |
| } |
| |
| // Deprecated: Use Escalation.ProtoReflect.Descriptor instead. |
| func (*Escalation) Descriptor() ([]byte, []int) { |
| return file_google_cloud_support_v2_escalation_proto_rawDescGZIP(), []int{0} |
| } |
| |
| func (x *Escalation) GetReason() Escalation_Reason { |
| if x != nil { |
| return x.Reason |
| } |
| return Escalation_REASON_UNSPECIFIED |
| } |
| |
| func (x *Escalation) GetJustification() string { |
| if x != nil { |
| return x.Justification |
| } |
| return "" |
| } |
| |
| var File_google_cloud_support_v2_escalation_proto protoreflect.FileDescriptor |
| |
| var file_google_cloud_support_v2_escalation_proto_rawDesc = []byte{ |
| 0x0a, 0x28, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2f, 0x63, 0x6c, 0x6f, 0x75, 0x64, 0x2f, 0x73, |
| 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x2f, 0x76, 0x32, 0x2f, 0x65, 0x73, 0x63, 0x61, 0x6c, 0x61, |
| 0x74, 0x69, 0x6f, 0x6e, 0x2e, 0x70, 0x72, 0x6f, 0x74, 0x6f, 0x12, 0x17, 0x67, 0x6f, 0x6f, 0x67, |
| 0x6c, 0x65, 0x2e, 0x63, 0x6c, 0x6f, 0x75, 0x64, 0x2e, 0x73, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, |
| 0x2e, 0x76, 0x32, 0x1a, 0x1f, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2f, 0x61, 0x70, 0x69, 0x2f, |
| 0x66, 0x69, 0x65, 0x6c, 0x64, 0x5f, 0x62, 0x65, 0x68, 0x61, 0x76, 0x69, 0x6f, 0x72, 0x2e, 0x70, |
| 0x72, 0x6f, 0x74, 0x6f, 0x22, 0xe5, 0x01, 0x0a, 0x0a, 0x45, 0x73, 0x63, 0x61, 0x6c, 0x61, 0x74, |
| 0x69, 0x6f, 0x6e, 0x12, 0x47, 0x0a, 0x06, 0x72, 0x65, 0x61, 0x73, 0x6f, 0x6e, 0x18, 0x04, 0x20, |
| 0x01, 0x28, 0x0e, 0x32, 0x2a, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, 0x63, 0x6c, 0x6f, |
| 0x75, 0x64, 0x2e, 0x73, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x2e, 0x76, 0x32, 0x2e, 0x45, 0x73, |
| 0x63, 0x61, 0x6c, 0x61, 0x74, 0x69, 0x6f, 0x6e, 0x2e, 0x52, 0x65, 0x61, 0x73, 0x6f, 0x6e, 0x42, |
| 0x03, 0xe0, 0x41, 0x02, 0x52, 0x06, 0x72, 0x65, 0x61, 0x73, 0x6f, 0x6e, 0x12, 0x29, 0x0a, 0x0d, |
| 0x6a, 0x75, 0x73, 0x74, 0x69, 0x66, 0x69, 0x63, 0x61, 0x74, 0x69, 0x6f, 0x6e, 0x18, 0x05, 0x20, |
| 0x01, 0x28, 0x09, 0x42, 0x03, 0xe0, 0x41, 0x02, 0x52, 0x0d, 0x6a, 0x75, 0x73, 0x74, 0x69, 0x66, |
| 0x69, 0x63, 0x61, 0x74, 0x69, 0x6f, 0x6e, 0x22, 0x63, 0x0a, 0x06, 0x52, 0x65, 0x61, 0x73, 0x6f, |
| 0x6e, 0x12, 0x16, 0x0a, 0x12, 0x52, 0x45, 0x41, 0x53, 0x4f, 0x4e, 0x5f, 0x55, 0x4e, 0x53, 0x50, |
| 0x45, 0x43, 0x49, 0x46, 0x49, 0x45, 0x44, 0x10, 0x00, 0x12, 0x13, 0x0a, 0x0f, 0x52, 0x45, 0x53, |
| 0x4f, 0x4c, 0x55, 0x54, 0x49, 0x4f, 0x4e, 0x5f, 0x54, 0x49, 0x4d, 0x45, 0x10, 0x01, 0x12, 0x17, |
| 0x0a, 0x13, 0x54, 0x45, 0x43, 0x48, 0x4e, 0x49, 0x43, 0x41, 0x4c, 0x5f, 0x45, 0x58, 0x50, 0x45, |
| 0x52, 0x54, 0x49, 0x53, 0x45, 0x10, 0x02, 0x12, 0x13, 0x0a, 0x0f, 0x42, 0x55, 0x53, 0x49, 0x4e, |
| 0x45, 0x53, 0x53, 0x5f, 0x49, 0x4d, 0x50, 0x41, 0x43, 0x54, 0x10, 0x03, 0x42, 0xb8, 0x01, 0x0a, |
| 0x1b, 0x63, 0x6f, 0x6d, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, 0x63, 0x6c, 0x6f, 0x75, |
| 0x64, 0x2e, 0x73, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x2e, 0x76, 0x32, 0x42, 0x0f, 0x45, 0x73, |
| 0x63, 0x61, 0x6c, 0x61, 0x74, 0x69, 0x6f, 0x6e, 0x50, 0x72, 0x6f, 0x74, 0x6f, 0x50, 0x01, 0x5a, |
| 0x35, 0x63, 0x6c, 0x6f, 0x75, 0x64, 0x2e, 0x67, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, 0x63, 0x6f, |
| 0x6d, 0x2f, 0x67, 0x6f, 0x2f, 0x73, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x2f, 0x61, 0x70, 0x69, |
| 0x76, 0x32, 0x2f, 0x73, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x70, 0x62, 0x3b, 0x73, 0x75, 0x70, |
| 0x70, 0x6f, 0x72, 0x74, 0x70, 0x62, 0xaa, 0x02, 0x17, 0x47, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x2e, |
| 0x43, 0x6c, 0x6f, 0x75, 0x64, 0x2e, 0x53, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x2e, 0x56, 0x32, |
| 0xca, 0x02, 0x17, 0x47, 0x6f, 0x6f, 0x67, 0x6c, 0x65, 0x5c, 0x43, 0x6c, 0x6f, 0x75, 0x64, 0x5c, |
| 0x53, 0x75, 0x70, 0x70, 0x6f, 0x72, 0x74, 0x5c, 0x56, 0x32, 0xea, 0x02, 0x1a, 0x47, 0x6f, 0x6f, |
| 0x67, 0x6c, 0x65, 0x3a, 0x3a, 0x43, 0x6c, 0x6f, 0x75, 0x64, 0x3a, 0x3a, 0x53, 0x75, 0x70, 0x70, |
| 0x6f, 0x72, 0x74, 0x3a, 0x3a, 0x56, 0x32, 0x62, 0x06, 0x70, 0x72, 0x6f, 0x74, 0x6f, 0x33, |
| } |
| |
| var ( |
| file_google_cloud_support_v2_escalation_proto_rawDescOnce sync.Once |
| file_google_cloud_support_v2_escalation_proto_rawDescData = file_google_cloud_support_v2_escalation_proto_rawDesc |
| ) |
| |
| func file_google_cloud_support_v2_escalation_proto_rawDescGZIP() []byte { |
| file_google_cloud_support_v2_escalation_proto_rawDescOnce.Do(func() { |
| file_google_cloud_support_v2_escalation_proto_rawDescData = protoimpl.X.CompressGZIP(file_google_cloud_support_v2_escalation_proto_rawDescData) |
| }) |
| return file_google_cloud_support_v2_escalation_proto_rawDescData |
| } |
| |
| var file_google_cloud_support_v2_escalation_proto_enumTypes = make([]protoimpl.EnumInfo, 1) |
| var file_google_cloud_support_v2_escalation_proto_msgTypes = make([]protoimpl.MessageInfo, 1) |
| var file_google_cloud_support_v2_escalation_proto_goTypes = []interface{}{ |
| (Escalation_Reason)(0), // 0: google.cloud.support.v2.Escalation.Reason |
| (*Escalation)(nil), // 1: google.cloud.support.v2.Escalation |
| } |
| var file_google_cloud_support_v2_escalation_proto_depIdxs = []int32{ |
| 0, // 0: google.cloud.support.v2.Escalation.reason:type_name -> google.cloud.support.v2.Escalation.Reason |
| 1, // [1:1] is the sub-list for method output_type |
| 1, // [1:1] is the sub-list for method input_type |
| 1, // [1:1] is the sub-list for extension type_name |
| 1, // [1:1] is the sub-list for extension extendee |
| 0, // [0:1] is the sub-list for field type_name |
| } |
| |
| func init() { file_google_cloud_support_v2_escalation_proto_init() } |
| func file_google_cloud_support_v2_escalation_proto_init() { |
| if File_google_cloud_support_v2_escalation_proto != nil { |
| return |
| } |
| if !protoimpl.UnsafeEnabled { |
| file_google_cloud_support_v2_escalation_proto_msgTypes[0].Exporter = func(v interface{}, i int) interface{} { |
| switch v := v.(*Escalation); i { |
| case 0: |
| return &v.state |
| case 1: |
| return &v.sizeCache |
| case 2: |
| return &v.unknownFields |
| default: |
| return nil |
| } |
| } |
| } |
| type x struct{} |
| out := protoimpl.TypeBuilder{ |
| File: protoimpl.DescBuilder{ |
| GoPackagePath: reflect.TypeOf(x{}).PkgPath(), |
| RawDescriptor: file_google_cloud_support_v2_escalation_proto_rawDesc, |
| NumEnums: 1, |
| NumMessages: 1, |
| NumExtensions: 0, |
| NumServices: 0, |
| }, |
| GoTypes: file_google_cloud_support_v2_escalation_proto_goTypes, |
| DependencyIndexes: file_google_cloud_support_v2_escalation_proto_depIdxs, |
| EnumInfos: file_google_cloud_support_v2_escalation_proto_enumTypes, |
| MessageInfos: file_google_cloud_support_v2_escalation_proto_msgTypes, |
| }.Build() |
| File_google_cloud_support_v2_escalation_proto = out.File |
| file_google_cloud_support_v2_escalation_proto_rawDesc = nil |
| file_google_cloud_support_v2_escalation_proto_goTypes = nil |
| file_google_cloud_support_v2_escalation_proto_depIdxs = nil |
| } |